Website feedback
Feedback from the people who use the site
The classic case. Anyone who visits the site — a client mid-review, a colleague testing a fix, a tester running through a checklist — can hit the widget and send you an annotated screenshot with context. No account, no meeting, no “can you send that in a Google Doc”.
The scenario
Someone finds something wrong at 4pm
The classic afternoon email would take twenty minutes to write, another twenty to interpret. With Bugpot it takes twenty seconds and lands as a real issue.
- 1
A reviewer spots the pay button clipped on their phone.
- 2
They tap the feedback launcher, draw a box around it and type “broken on mobile”.
- 3
Bugpot captures the screenshot with browser, OS, viewport and console log attached.
- 4
The report lands in the inbox with status “open”, priority “medium”, ready to triage.
- 5
The engineer opens the ticket and has everything needed to reproduce, before they’ve refilled the kettle.
How Bugpot fits
The parts that carry this scenario
One script tag
The widget installs in one line before your closing body tag. No SDK, no build step, no account required for reporters.
Anyone can report
Show a guest form or a member form depending on who’s browsing. Ask for a name and email from strangers, ask for nothing from your team.
Every report a real issue
Reports arrive as full issues in the triage inbox — status, priority, assignee, comments, filters, keyboard shortcuts.
Never breaks the host page
Shadow-DOM isolation stops the widget colliding with your site’s CSS or JS. Safe to leave on production.
Relevant features
Where in the product you’ll live
The widget
Async loader, Shadow-DOM isolation, sub-150 KB — safe on any website, works on any framework.
Read the deep dive →Session context
Browser, OS, viewport, URL, console log and recent network activity on every report.
Read the deep dive →Custom forms
Guest vs member forms, per-type fields, drag-and-drop reordering, required and optional.
Read the deep dive →Triage inbox
Statuses, priorities, assignees, filters and a ⌘K palette to move at speed.
Read the deep dive →Webhooks
Pipe every new report to Slack, GitHub, Linear, Jira — signed and retried.
Read the deep dive →Analytics
Watch volume, resolution time and per-assignee performance across every project.
Read the deep dive →Put a feedback button on your site today
Free for five websites. Install in two minutes, no card required.