One branded widget per client
Set the launcher colour, label and workspace logo per project. The widget feels like part of the client’s site — not a third-party tool bolted on.
Read moreFor agencies
Client feedback that doesn’t need translating
Every agency has the same problem — half a dozen client Slack channels, a handful of email threads and a screenshot from someone’s Nokia. Bugpot puts one branded feedback button on every client site, sends every report to one inbox, and gives your engineers something they can reproduce without a phone call.
The pain
What you’re dealing with today
BUG-001Open
Every client uses a different tool
One client emails, one sends Loom videos, one uses their PM’s WhatsApp. You spend Monday just collating.
BUG-002Open
Screenshots without context
“The button’s weird on my phone.” Which button? Which phone? Which page? Which browser? Same conversation, every week.
BUG-003Open
No way to show progress
Clients ask “what’s the status of that thing?” and you dig through Slack, then Jira, then your own memory to answer.
How Bugpot helps
The shape of the fix
One inbox for the whole book of work
Every client’s feedback lands in the same triage inbox, filterable by project, priority, assignee and status. Alt-tab across your client roster without switching tools.
Read moreReports engineers can act on
Browser, OS, viewport, URL, console and network log arrive with every report. Your team stops chasing reproduction steps and starts fixing.
Read moreClient-friendly progress
Every issue has a status the client can see. When it moves to resolved, they see it too — no more “what’s the status of…?” emails.
Relevant features
The parts of Bugpot you’ll use most
Workspace branding
Logo, colour and launcher label per project. Optionally hide the Bugpot name entirely.
Read the deep dive →Workspace analytics
Volume by project, median resolution time, per-assignee performance — across every client.
Read the deep dive →Custom forms per issue type
Ask guests for a name and email, ask team members for nothing. Different fields per issue type.
Read the deep dive →Webhooks & integrations
Pipe issues into GitHub, Linear, Jira, Slack — anywhere your team is already working.
Read the deep dive →Data masking
Blank sensitive fields on the client’s site before the screenshot is taken.
Read the deep dive →Audit log
Every action recorded with actor and timestamp, exportable to CSV for client reports.
Read the deep dive →Put one button on every client site
Start free on five projects and scale up when the model works. No per-seat surprises.