bugpot

Analytics

The numbers behind the queue

A workspace-level view of what’s coming in and how fast it’s going out. Slice by project, issue type or assignee; watch resolution times trend; catch a project drifting before the client does.

Three views, one dashboard

The metrics you actually check on a Monday morning

Analytics live per project and across the whole workspace. Every metric respects the same filters you use in the inbox, so what you see mirrors what the team is working on.

Volume

Feedback per project, per week

Last 8 weeks · all projects

Bugs 168 · Suggestions 41 · Questions 12

Resolution time

Median hours from open to resolved

18h

Down 3h from last month

JanFebMarAprMayJun

Team performance

Resolved-per-assignee, this quarter

  • Alex41
  • Jamie33
  • Ravi27
  • Sam19

Breakdowns

Filter, slice, and export

Every chart takes the same filters as the triage inbox — project, issue type, status, priority, assignee, reporter and date range. Any filtered view exports to CSV in one click for the report that lives in a spreadsheet.

  • Filter by project, type, status, priority, assignee and date
  • Compare current range against the previous same-length range
  • Save a filter as a view — pin it to the workspace dashboard
  • Export any filtered dataset to CSV in one click
Client sitesBugs onlyLast 30 days
New this range
212
Resolved this range
198
Median resolution
18h
Open now
54
Reopened
6
SLA breached
2

Workspace-level

Zoom out across every client site

Agency-scale workspaces get a project-comparison view — one table, every site you’re running, ordered by whatever metric matters this week.

ProjectNewOpenMedianTrend
Ferrell & Co621814h↓ improving
Salt & Pixel412221h→ flat
Sunbeam Digital3389h↓ improving
North & Vale291426h↑ drifting
Studio Kea17411h↓ improving

See how the queue moves, not just how big it is

Analytics land the moment you connect a project — no configuration, no waiting for a data warehouse.